Jobafrican
Website Absa Group Limited
Job Description:
Execute & orchestrate operational processing (batch processing & scheduling) & monitoring services in alignment with customer expectations. Leverage experience to contribute to the optimisation, digitisation & automation of command centre services into the future.
Job Responsibilities:
- Support reviews & ongoing optimization and maintenance on command centre technologies and associated tooling
- Execute & orchestrate operational processing (batch processing & scheduling) & monitoring in alignment with customer expectations (& do this consistently)
- Take responsibility for operational processing & monitoring quality by meeting & or exceeding all SLA’s & defined targets for e.g. time, quality, cost
- Provide support & information to business, problem management, DR, resilience & technology to identify & implement solutions that will prevent incidents, events & outages of critical business services
- Stay ahead of the curve on emerging operational processing, scheduling & monitoring technologies & practices and continuously leverage evolved knowledge & skill to influence the automation, optimisation, digitisation & predictive capabilities of the command centre
- Review operational processing, monitoring & scheduling performance data & provide recommendations for the continuous improvement of these services
- Participate in the testing processes for all new / optimised command centre operations
- Continuously evolve own knowledge & skills to assume responsibility for new and OR; refined monitoring & processing services to achieve efficiency & effectiveness objectives (e.g. centralised command centre)
- Participate in incident & problem management processes and provide critical data-driven insights & suggested remedial actions
- Review and analyse operational processing, monitoring & scheduling performance data and identify & proactively predict events & incidents (ahead of their occurrence)
- Understand an aggregated view of all IT assets (includes technology stacks)
Qualification & Experience:
Bachelor’s Degree: Information Technology
Job Details:
Company: Absa Group Limited
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Randburg, Gauteng, SA
Application Deadline: N/A
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