
Website Ackermans
Job Description:
We’re online and in search of a dymanic individual to lead the Customer Centric digital experience for the online channels. To apply user-design thinking to create wireframes, and designs that bring value to life. To lead the User Experience competency with both internal and external partners
Job Responsibilities:
- Applies them to usability-based interface design to ensure the provision of the best possible solution to specified business requirements.
- Designs solutions and produces user experience outputs.
- Focuses on designing Customer interaction insights through user centric analysis and evaluation techniques.
- Effective communication to all relevant stakeholders
- Facilitates design discussions, influence stakeholders, presents results and solutions.
- Gather, understand, and document requirements with regards to the user experience component.
- Planning and designing new concepts to enhance the Customer online experience.
- Ensures seamless and cohesive user experiences through sophisticated user interfaces.
- Designing Customer led interfaces to features and capabilities on the website and other digital channels , enabling the best Customer experience.
Job Requirements:
- Customer discovery and research
- Agile development and execution
- Customer knowledge on the target users / customer
- Understanding of African digital market and customers
- Knowledge of legal compliance
- Understanding of methodologies
Qualification & Experience:
- Grade 12, Matric
- A bachelor’s degree in business, IT, engineering, marketing or related field.
Job Details:
Company: Ackermans
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Cape Town, Western Cape, SA
Application Deadline: N/A
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