Tuesday , February 7 2023

Altron Bytes Vacancies – Team Leader

Website Altron

Job Responsibilities:

  • Notify and escalate incidents to ensure Service Level Agreement (SLA) is met.
  • Be able to manage time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Be able to work with common information architecture frameworks
  • Maintain and improve network performance and availability as per the set Service Level Agreements.
  • Liaise with contractor, staff member, 3rd party, service providers and customers with regards to incidents, root cause analysis and performance reporting

Job Requirements:

  • Ability to maintain high levels of ethical behaviour and confidentiality.
  • Ability to impart and share knowledge and skills.
  • Ability to identify opportunities for improvement.
  • Ability to work in a fast-paced environment and under pressure
  • Demonstrated skills, knowledge and experience in a technical function.

Qualification & Experience:

  • Experience in Fault finding and Root Cause Analysis
  • Min 2 years’ experience in a NOC team leader environment – specifically working in ICT networks
  • Experience in customer service desk or helpdesk functions
  • Experience working with IP addressing and Routing
  • Experience working with various OEMs (Huawei, Cisco, Mikrotek, WIFI

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here


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