Tuesday , February 7 2023

Altron Careers – Junior Application Support Engineer

Website Altron

Job Description:

Provide monitoring/support/investigation/fault administration on Altron Systems Integration applications

Job Responsibilities:

  • Ensure that verbal and written reports of application investigations and resolutions are accurate and clear before presentation to the customer
  • Perform proactive analysis of failures and trends on Altron SI applications and data to improve service levels
  • Liaise with and provide assistance to customer representatives during problem resolution
  • Monitor, log, investigate and resolve failures on transaction processing applications

Job Requirements:

  • Ability to solve low to medium complexity problems
  • Understand the support team technical competency
  • Commitment to performing routine as well as investigation/analysis work tasks
  • Mature person with the sense of responsibility to do after hours standby
  • Self-motivated, proactive, taking ownership of problems until they are resolved

Qualification & Experience:

  • 3 Year tertiary qualification or a relevant IT qualification
  • 1 – 2 years application support experience

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here


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