Altron Communications Jobs – System Specialist

Job Description:

The successful candidate will be responsible for performing administrative functions on the Remedy ITSM tool and also be cross functional to provide reporting through to the relevant stakeholders.

Job Responsibilities:

• Gather and prioritize client requirements: develop and configure the platform to meet these requirements
• Develop and maintain foundation data
• Support Remedy and ITSM tools in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management and Reporting business solutions
• Provides for on-call support once the go-live activities commence and production support is required
• Serve as a subject matter expert for BMC Remedy and other ITSM tools providing guidance

Job Requirements:

• Power BI
• SQL Proficient
• ITIL Foundation
• Experience in ITSM tools ( Service Now , Remedy, ManageEngine)
• 2 -3 Years experience with the below
• SQL Server
• Experience in Administrative functions with ITSM tools

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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