Tuesday , February 7 2023

Altron Communications Jobs – System Specialist

Website Altron

Job Description:

The successful candidate will be responsible for performing administrative functions on the Remedy ITSM tool and also be cross functional to provide reporting through to the relevant stakeholders.

Job Responsibilities:

  • Gather and prioritize client requirements: develop and configure the platform to meet these requirements
  • Develop and maintain foundation data
  • Support Remedy and ITSM tools in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management and Reporting business solutions
  • Provides for on-call support once the go-live activities commence and production support is required
  • Serve as a subject matter expert for BMC Remedy and other ITSM tools providing guidance

Job Requirements:

  • Power BI
  • SQL Proficient
  • ITIL Foundation
  • Experience in ITSM tools ( Service Now , Remedy, ManageEngine)
  • 2 -3 Years experience with the below
  • SQL Server
  • Experience in Administrative functions with ITSM tools

Job Details:

Company: Altron

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

jobafrican.xyz

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