Monday , February 6 2023

Amazon Call Centre Jobs – Trust & Safety Communications Manager

Website Amazon

Job Description:

AWS Trust & Safety (T&S) is a global team that helps protect against abusive use of AWS services while simultaneously working to build trust with AWS’s customers, partners, and other stakeholders. T&S engages with a variety of stakeholders to understand cloud infrastructure-related trust and safety issues, develop fit-for-purpose frameworks to assess and minimize risks for AWS’s customers, and develop guidelines and processes for responding to trust and safety issues.

Job Responsibilities:

  • Manage the end-to-end process of creating, collecting, editing and curating communications across T&S teams
  • Own the communication strategy framework within T&S
  • Oversee all T&S global communications ensuring messaging is consistent and engaging
  • Lead the internal marketing, branding and public relations for T&S and it’s stakeholders
  • Develop and deliver effective communication strategies that build and strengthen the T&S brand awareness

Job Requirements:

  • Great teaching skills that translate into amazing written work
  • Advanced proofreading skills, with the ability to identify copy and substantive edits within their own work and the work of others to eliminate defects delivered to the intended audience.
  • Strong knowledge and understanding of current trends in digital media/social media
  • Self-starter capable of taking initiative and working with minimal direction

Qualification & Experience:

  • A wide degree of creativity and latitude
  • Bachelor’s degree in English, Journalism, Marketing or Communications, In lieu of a degree, additional years of hands-on experience
  • Experience developing and implementing communication strategies for a global team based in multiple locations
  • 7+ years of communications experience

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Functions: IT Consulting

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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