Monday , January 30 2023

Amazon Careers South Africa – Senior Technical Account Manager

Website Amazon

Job Description:

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Job Responsibilities:

  • Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
  • Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Consult with a range of partners from developers through to C-suite executives

Job Requirements:

  • External customer-facing experience with the ability to clearly articulate to small and large audiences
  • Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment
  • Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
  • Ability to juggle tasks and projects in a fast-paced environment

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Functions: Internet Publishing

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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