Amazon Jobs From Home South Africa – AbeBooks Specialist

Website Amazon

Job Responsibilities:

  • Supports by answering product related questions by responding in real-time inquiries.
  • Maintains a working knowledge of Operations and is able to answer enquiries.
  • Works with quality assurance to conduct quality evaluations and provides feedback through various reporting mechanisms
  • Handles escalations.
  • Maintains set quality scores and productivity targets.
  • Remains current on latest issues and customer facing impacts.

Job Requirements:

  • A basic understanding of project management
  • Well-developed observational and analytical skills
  • Demonstrates a methodical approach in tasks
  • Effective time management and team work
  • Shows a drive for improvement of learning and design processes
  • Able to deliver feedback, coaching and deliver training
  • Well-honed communications skills, including presentation skills
  • Instructor experience (internal candidates)

Qualification & Experience:

  • Experience using all MS packages, such as Word, Excel, and Power Point
  • Trainer or Learning Assistant experience
  • 1+ Year of relevant Customer Service experience

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Functions: Internet Publishing

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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