Monday , January 30 2023

Amazon Vacancies Johannesburg – Senior Customer Solutions Manager

Website Amazon

Job Description:

As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

Job Responsibilities:

  • The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.
  • You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones.
  • You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations.

Job Requirements:

  • Direct experience implementing AWS/cloud services
  • Robust understanding of key technology and market trends
  • Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level
  • Experience in a senior customer facing role
  • Strong organizational governance and troubleshooting skills with precise attention to detail
  • PMP and/or SCRUM/Agile, SAFe certified
  • Experience leading complex, large scale. IT/digital/business transformation or migration programs and/or projects

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Functions: IT Consulting

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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