Tuesday , February 7 2023

Anglo American Platinum Vacancies – Enterprise Operations

Website Anglo American

Job Description:

The Enterprise Operations Observability Specialist role for Global IM is to provide specialist technical and support leadership within the AIOps delivery teams as well as oversee stable, reliable and performant end-to-end monitoring tools and processes to ensure maximal service availability and raise end-user satisfaction.

Job Responsibilities:

  • Oversee and coordinate restoration and disaster recovery plans that remediate service outages.
  • Directly orchestrate the development of an observability platform to fully monitor all infrastructure and applications services, across both IT and OT functions, delivering a unified best in class global platform.
  • Oversee the availability, performance, and supportability of our observability infrastructure.
  • Define best practices around making our systems and services observable and work with teams to get those best practices applied.
  • Design, implement, maintain, and deploy observability-related systems covering application & infrastructure telemetry and logs, metric visualizations and alerting management.
  • Forecast financial, physical, and human resource needs to meet established objectives.
  • Lead Infrastructure projects that improve observability tools and platforms: metrics, dashboarding, alerting, logging, application performance management and distributed tracing.
  • Monitor and track customer satisfaction levels and service stability to maximise effectiveness.
  • Manage all licensing exposure within the service scope and ensure compliance.

Job Requirements:

  • Excellent change and relationship management capability.
  • An undergraduate qualification (Bachelor degree or equivalent) in the relevant IM discipline. It would be advantageous to have a post graduate qualification in the relevant IM discipline OR a proven track record of extensive practical operational experience in a role and context of similar type and complexity.
  • Monitoring services, toolsets, compliance and standards.
  • Strong knowledge of operations monitoring and principles.
  • Outsourced team management to ensure effective resource utilisation.

Job Details:

Company: Anglo American

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here


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