Capitec Careers Apply Online – Support Analyst

Job Responsibilities:

• Co-ordinate, investigate and provide timely feedback on incoming card related queries received from BSC departments (Client Care Admin, Branch Admin Support, Service Admin and Complaints Management), InfoForex (Finance) and Digital Solutions to the requesting party with the guidance of the Architect and/or System Analyst.
• Oversee small system and/or operational improvements resulting from user and client queries
• To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.

Job Requirements:

• Planning, organising and coordination skills
• Analytical Skills
• Facilitation Skills
• Attention to Detail
• Commercial Thinking Skills
• Presentation Skills

Qualification & Experience:

• Grade 12 National Certificate / Vocational
• Must have proven experience in providing technical support to internal departments dealing with client queries
• A relevant tertiary qualification in Information Technology

Job Details:

Company: Capitec Bank

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Bellville, Western Cape, SA

Application Deadline: N/A

Apply Here

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