Tuesday , February 7 2023

Careers at ABSA – Analyst Integrated Command Centre

Website Absa Group Limited

Job Description:

Execute & orchestrate operational processing (batch processing & scheduling) & monitoring services in alignment with customer expectations. Leverage experience to contribute to the optimisation, digitisation & automation of command centre services into the future.

Job Responsibilities:

  • Support reviews & ongoing optimization and maintenance on command centre technologies and associated tooling
  • Participate in incident & problem management processes and provide critical data-driven insights & suggested remedial actions
  • Take responsibility for operational processing & monitoring quality by meeting & or exceeding all SLA’s & defined targets for e.g. time, quality, cost
  • Continuously evolve own knowledge & skills to assume responsibility for new and OR; refined monitoring & processing services to achieve efficiency & effectiveness objectives (e.g. centralised command centre)
  • Review operational processing, monitoring & scheduling performance data & provide recommendations for the continuous improvement of these services
  • Participate in the testing processes for all new / optimised command centre operations
  • Review and analyse operational processing, monitoring & scheduling performance data and identify & proactively predict events & incidents (ahead of their occurrence)
  • Provide support & information to business, problem management, DR, resilience & technology to identify & implement solutions that will prevent incidents, events & outages of critical business services
  • Stay ahead of the curve on emerging operational processing, scheduling & monitoring technologies & practices and continuously leverage evolved knowledge & skill to influence the automation, optimisation, digitisation & predictive capabilities of the command

Qualification & Experience:

Bachelor’s Degree: Information Technology

Job Details:

Company: Absa Group Limited

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Randburg, Gauteng, SA

Application Deadline: N/A

Apply Here

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