Tuesday , February 7 2023

Careers at Old Mutual – Senior Manager Customer Strategy

Website Old Mutual

Job Description:

This role is responsible for championing the OML strategic shift from being product-led to becoming customer-centric through implementing and refining the OML Customer Strategy. The role will help identify customer growth markets across BU’s and Countries (“where to play”) as well play a role in directing what Old Mutual needs to deliver to those markets where it choses to play from a CVP and Customer Moments perspective. (“how to win”)

Job Responsibilities:

  • Contributes to functional resource planning and integration.
  • Implement and refine the OML Customer Strategy:
  • Balances own priorities with directing and motivating others.
  • Connect the Customer Strategy to the brand purpose and positioning
  • Accountable for the operational costs to ensure that the department delivers within budget.
  • Provide input into the OML customer strategic direction to support customer growth and Group lead market penetration
  • Accountable for others time, tasks and output quality, up to 1 year.

Job Requirements:

  • MBA advantageous
  • Demonstrated ability to manage complex projects to tight deadlines.
  • Extensive experience in Customer Strategy design and implementation essential
  • Relevant degree (BEng/ BSc/ Bcom Maths/ Economics/ Statististics).
  • Experience in managing a team

Job Details:

Company: Old Mutual

Vacancy Type: Full Time

Job Functions: Financial Services

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

jobafrican.xyz

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