Jobafrican
Website Old Mutual
Job Description:
This role is responsible for championing the OML strategic shift from being product-led to becoming customer-centric through implementing and refining the OML Customer Strategy. The role will help identify customer growth markets across BU’s and Countries (“where to play”) as well play a role in directing what Old Mutual needs to deliver to those markets where it choses to play from a CVP and Customer Moments perspective. (“how to win”)
Job Responsibilities:
- Contributes to functional resource planning and integration.
- Implement and refine the OML Customer Strategy:
- Balances own priorities with directing and motivating others.
- Connect the Customer Strategy to the brand purpose and positioning
- Accountable for the operational costs to ensure that the department delivers within budget.
- Provide input into the OML customer strategic direction to support customer growth and Group lead market penetration
- Accountable for others time, tasks and output quality, up to 1 year.
Job Requirements:
- MBA advantageous
- Demonstrated ability to manage complex projects to tight deadlines.
- Extensive experience in Customer Strategy design and implementation essential
- Relevant degree (BEng/ BSc/ Bcom Maths/ Economics/ Statististics).
- Experience in managing a team
Job Details:
Company: Old Mutual
Vacancy Type: Full Time
Job Functions: Financial Services
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A
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