Jobafrican
Website Dis-Chem Pharmacies
Job Description:
Dis-Chem Pharmacies require a Frontline Supervisor for their Boardwalk Summerstrand Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.
Job Responsibilities:
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Ensure accurate document control by checking the following:
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
- Manage and report all customer compliments and complaints to management.
- Authorise line voids, tender ups and price overrides.
- Manage the shorts and overs at the points of sale, including floats.
- Ensure branch queues flow smoothly.
- Manage discrepancies at the point of sale.
Job Requirements:
- Presentable
- Problem solving
- Sound numerical skills
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Trustworthy and honest
- Strong command of the English language and an additional language
Qualification & Experience:
- Computer literate – MS Office
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Grade 12 / Matric
- Sound numerical skills
- Willing and able to work retail hours.
Job Details:
Company: Dis-Chem Pharmacies
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Port Elizabeth, Eastern Cape, SA
Application Deadline: N/A
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