Jobafrican
Website Fidelity Services Group
Job Description:
Collect on outstanding Coastal amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off
Job Responsibilities:
- Issue letters of demand & suspension to clients in accordance with the collection policy
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time
- Understand & communicate company policies, collection policies & service specific information to clients
Job Requirements:
- Strong People & Communication skills
- Excellent telephone skills
- Computer literate – intermediate Excel skills requirement
- Working knowledge of LSN and SAP
- Excellent customer service skills
- Excellent verbal & written communication skills
- Strong knowledge of Microsoft Office & Excel
- Ability to work under pressure & with difficult customers
Qualification & Experience:
- Credit Management or Finance related qualifications
- 2-3 Years Collections experience in a high volume consumer environment
- Matric
Job Details:
Company: Fidelity Services Group
Vacancy Type: Full Time
Job Functions: Finance
Job Location: Goodwood, Western Cape, South Africa
Application Deadline: N/A
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