Monday , February 6 2023

Fidelity Jobs Available – Credit Controller

Website Fidelity Services Group

Job Description:

Collect on outstanding Coastal amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

Job Responsibilities:

  • Issue letters of demand & suspension to clients in accordance with the collection policy
  • Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed
  • Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
  • Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time
  • Understand & communicate company policies, collection policies & service specific information to clients

Job Requirements:

  • Strong People & Communication skills
  • Excellent telephone skills
  • Computer literate – intermediate Excel skills requirement
  • Working knowledge of LSN and SAP
  • Excellent customer service skills
  • Excellent verbal & written communication skills
  • Strong knowledge of Microsoft Office & Excel
  • Ability to work under pressure & with difficult customers

Qualification & Experience:

  • Credit Management or Finance related qualifications
  • 2-3 Years Collections experience in a high volume consumer environment
  • Matric

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Functions: Finance

Job Location: Goodwood, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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