Fidelity Jobs – Customer Service Coordinator

Job Description:

The successful incumbent will be responsible to assist with processing and maintaining all administrative duties to ensure optimal operational functioning within the Commercial department.

Job Responsibilities:

• Provide daily, weekly and monthly reports as required.
• Creating and maintaining the Commercial database
• Administration of equipment booked in for repairs
• Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
• Ensuring that correct stock/equipment is available as per client’s order/request

Job Requirements:

• Planning
• Computer literacy in Microsoft Outlook, Excel, Word and PowerPoint
• Excellent communication skills (verbal and written)
• Drive for results
• Time Management
• Customer focus

Qualification & Experience:

• A minimum of 2 years customer service experience
• Matric
• At least 2 years administration experience within a client-centric environment

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Functions: Customer Service

Job Location: Midrand, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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