Friday , December 2 2022

Fidelity Security Jobs – Technical Coordinator

Website Fidelity Services Group

Job Description:

To co-ordinate all technical service / small installation work from an administrative perspective to facilitate accurate and efficient service delivery and accurate administrative processing to invoicing. Revised and accurate service variances and quoting, highly efficient communication to customers internal and external to keep customers up to date with scheduling and timelines verbally and written.

Job Responsibilities:

  • Preparation of paperwork to facilitate invoicing to customers
  • Schedule Technician’s work daily and keep customers informed
  • Verbal and written communication to customers on service/project timelines
  • Coordinating of stock for repairs on customer sites fast and efficiently
  • Assist with any problems or complaints

Job Requirements:

  • Typing speed of 50+ wpm
  • Fusion or equivalent incident management system – literate and process understanding
  • Basic Project understanding
  • SAP or equivalent financial system literate
  • Computer Literate (MS Office, Outlook)

Qualification & Experience:

  • Minimum 3 years administration and customer service experience
  • Matric or equivalent

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Functions: 

Job Location: Midrand, Gauteng, South Africa

Application Deadline: N/A

Apply Here