
Website Fidelity Services Group
Job Description:
The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency
Job Responsibilities:
- Supporting the development of training and implementation material
- Providing support during and post implementation
- Perform post deployment testing to ensure that the system performs perfectly in production
- Review testing results to ensure correct functionality is implemented
- Developing a clear understanding of all existing data requirements
- Running specific analysis projects
- Improving the quality of the products and services delivered by IT
- Create User Interface diagrams
- Developing project plans and providing project management assistance
- Assisting with integration and facilitating user acceptance testing
- Business/system process mapping techniques
Job Requirements:
- Excellent verbal & written communication skills
- Negotiation
- Adaptability
- Excellent customer service skills
- Analytical thinking
- Computer literate
- Motivation
Qualification & Experience:
- Proving strong quantitative abilities
- Post Matric Qualification Grade 12 (minimum)
- 2 years of proven track record of working as Business Analyst on Finance and IT projects
- Process mapping Certification
- Demonstrating proficiency in Microsoft Office programs, such as Excel and PowerPoint
- Business Analyst Certification
Job Details:
Company: Fidelity Services Group
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Midrand, Gauteng, SA
Application Deadline: N/A
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