Fidelity Vacancies Goodwood – Field Credit Controller

Website Fidelity Services Group

Job Description:

Collect on outstanding Coastal amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off

Job Responsibilities:

  • Issue letters of demand & suspension to clients in accordance with the collection policy;
  • Capture debit order resubmissions in the Listener system;
  • Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
  • Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
  • Follow up on client payment commitments;
  • Ensure that the minimum number of prescribed collection calls are achieved daily;
  • Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
  • Verify client information in the Listener system when making contact with clients;
  • Accurately record notes resulting from outbound calls to clients in the Listener system;
  • Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
  • Listener experience advantageous
  • Doing site visits to client’s out in the field and to collect overdue amounts
  • Convert clients from printed communication to electronic communication;

Qualification & Experience:

  • Must have valid Driver’s License & own Transport
  • 2-3 Years Collections experience in a high-volume consumer environment
  • Matric
  • Credit Management or Finance related qualifications

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Goodwood, Western Cape, SA

Application Deadline: N/A

Apply Here

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