Jobafrican
Website Fidelity Services Group
Job Description:
Collect on outstanding Coastal amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off
Job Responsibilities:
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Capture debit order resubmissions in the Listener system;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Follow up on client payment commitments;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Verify client information in the Listener system when making contact with clients;
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Listener experience advantageous
- Doing site visits to client’s out in the field and to collect overdue amounts
- Convert clients from printed communication to electronic communication;
Qualification & Experience:
- Must have valid Driver’s License & own Transport
- 2-3 Years Collections experience in a high-volume consumer environment
- Matric
- Credit Management or Finance related qualifications
Job Details:
Company: Fidelity Services Group
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Goodwood, Western Cape, SA
Application Deadline: N/A
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