Jobafrican
Website FNB South Africa
Job Description:
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.
Job Responsibilities:
- Maximise cross sell opportunities and strengthen client relationships
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Manage the growth of active customer Account Base to increase client base
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Achieve net profit growth for business
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Manage the migration of accounts from transactional to Self Service
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
Qualification & Experience:
- Grade 12 or relevant tertiary qualification.
- 1-2 Years related experience
Job Details:
Company: FNB South Africa
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Durban, Kwazulu Natal, SA
Application Deadline: N/A
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