Saturday , March 18 2023

Lancet Vacancies – Switchboard Operator

Website Lancet Laboratories

Job Description:

Responsible for answering and transferring calls to relevant departments and staff

Job Responsibilities:

  • Handles telephone calls assisting clients with information and transferring calls to relevant departments.
  • Handles hand deliveries for all departments and arranges for collection from the front desk
  • Receives, sorts, and distributes internal mail including street address post.
  • Log on the laboratory information system to attend to messages and queries left overnight according to set standard operating procedures.
  • Log on the courier management program to check for any collections and determine whether the collections are urgent or routine.
  • Compile monthly roster for day and night shift switchboard operators according to set standard operating procedures.
  • Responsible for all telephone accounts for Pencardia.
  • Troubleshooting to find out reasons for visits, who the visitor is here to see and which department to contact for assistance.
  • Scanning when requested by manager.
  • Checking Oculus (scanned) images on system on a daily basis.

Job Requirements:

  • Professionalism
  • Planning and organising
  • Stress management
  • Telephone etiquette
  • Assertiveness
  • Ability to use own initiative
  • Interpersonal skills

Qualification & Experience:

  • Computer literate
  • Grade 12
  • 0-1 Yrs Relevant Working Experience

Job Details:

Company:  Lancet Laboratories

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

Apply Here

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