Monday , February 6 2023

Mr Price Job Careers – Trace Agent

Website Mr Price Group

Job Description:

The Trace Agent is responsible for improving debtor contact and collections/recoveries by tracing current uncontactable customers whose accounts are in arrears.

Job Responsibilities:

  • Tracing, locating and contacting absconded and delinquent customers to collect on overdue installments.
  • Ensure quality of work is in line with service level agreements (SLA’s).
  • Accurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
  • Assertively handle calls to difficult debtors to ensure a promise to pay (PTP) date is set.

Job Requirements:

  • Grade: 12.
  • Credit Life-cycle.
  • A minimum of 1 Year Experience in Collections.
  • Knowledge of Collections, Debt Recoveries, Recoveries Tracing & Tracing Tools (TU direct, XDS etc.) and Collecting and tracing.

Job Details:

Company: Mr Price Group

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Durban, Kwazulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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