Monday , February 6 2023

Nedbank Apply Online – Collections Consultant

Website Nedbank

Job Description:

To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.

Job Responsibilities:

  • Notify clients of dormant /excess or arrears accounts by preparing and sending relevant correspondence.
  • Ensure client account status are correct by checking the account history details on the system.
  • Prioritise customer accounts by grading all accounts into risk categories and age analysis.
  • Outline progress and planned actions for the forthcoming month by meeting with stakeholders on a monthly basis.
  • Ensure to comply with policies, procedures and regulations by following prescribed processes and mandates.
  • Keep the customer profile updated by site visit, sending letters, statements and attach proof on the profile.

Job Requirements:

  • Relevant Nedbank Human Resources policies and practices
  • Product Knowledge
  • Administrative procedures and systems
  • Negotiation skills
  • Relevant software and systems knowledge

Qualification & Experience:

  • Certificate: Credit Management
  • Matric / Grade 12 / National Senior Certificate
  • 2 years experience in credit collections

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Functions: Financial Services

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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