Jobafrican
Website Nedbank
Job Description:
To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.
Job Responsibilities:
- Notify clients of dormant /excess or arrears accounts by preparing and sending relevant correspondence.
- Ensure client account status are correct by checking the account history details on the system.
- Prioritise customer accounts by grading all accounts into risk categories and age analysis.
- Outline progress and planned actions for the forthcoming month by meeting with stakeholders on a monthly basis.
- Ensure to comply with policies, procedures and regulations by following prescribed processes and mandates.
- Keep the customer profile updated by site visit, sending letters, statements and attach proof on the profile.
Job Requirements:
- Relevant Nedbank Human Resources policies and practices
- Product Knowledge
- Administrative procedures and systems
- Negotiation skills
- Relevant software and systems knowledge
Qualification & Experience:
- Certificate: Credit Management
- Matric / Grade 12 / National Senior Certificate
- 2 years experience in credit collections
Job Details:
Company: Nedbank
Vacancy Type: Full Time
Job Functions: Financial Services
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A
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