Nedbank Call Centre Vacancies – Head Customer Profitability

Job Description:

We are looking for a Head Customer Profitability. In this role you will be the lead in extracting value from the Customer Life Time model, and to assist in the build, enhancement, maintenance and update Customer LifeTime value.

Job Responsibilities:

• Understanding Customer Behaviour and Customer Profitability
• Assist in the optimal utilisation of Customer Profitability
• Evaluate / measure value created utilising Customer Profitability
• Create Client Value Proposition/s to reward clients for desired behaviour, across all platforms
• Customer Profitability decision support including assessing of Client Value propositions and assist in development of business case for CVP’s
• Evaluate and research tactics to grow Customer Profitability
• Assist in Build / Enhance / Maintain/ and update Customer Profitability

Job Requirements:

• Degree in any numerate subject (Economics, Mathematics, Engineering, Mathematical Statistics, Actuarial Science)
• 5 years’ experience in building credit and profitability / npv models
• Matric / Grade 12 / National Senior Certificate
• SAS and Python

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Functions: Financial Services

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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