Tuesday , February 7 2023

Nedbank Teller Jobs – Collections Consultant

Website Nedbank

Job Description:

To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.

Job Responsibilities:

  • Notify clients of dormant /excess or arrears accounts by preparing and sending relevant correspondence.
  • Outline progress and planned actions for the forthcoming month by meeting with stakeholders on a monthly basis.
  • Improve workflow and time management efficiencies by proactive planning and implementing credit control process
  • Keep the customer profile updated by site visit, sending letters, statements and attach proof on the profile.
  • Ensure client account status are correct by checking the account history details on the system.
  • Ensure to comply with policies, procedures and regulations by following prescribed processes and mandates.

Job Requirements:

  • Communicating internally
  • Checking accuracy of reports and records
  • Knowledge of account restructuring
  • Sharing information in different ways to increase internal stakeholders understanding
  • Managing and monitoring internal customer expectations

Qualification & Experience:

  • Matric / Grade 12 / National Senior Certificate
  • 2 years experience in credit collections
  • Certificate: Credit Management

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Functions: Financial Services

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here


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