Tuesday , February 7 2023

Old Mutual Jobs for Matriculants – Servicing Team Leader

Website Old Mutual

Job Description:

This role manages a technical processes team which includes efficient and effective administration as well as coaching and development of all staff in order to maximise productivity. The incumbent is individually accountable for achieving results through others, over periods of 1 day to 3 months.

Job Responsibilities:

  • Develops and maintains procedural documentation.
  • Accountable for others’ time, task and output quality, for periods of up to 3 months.
  • Creates a climate for optimal performance.
  • Establishes and maintains relationships with internal and external stakeholders
  • Coaches and mentor’s staff.
  • Ensures daily processing complies with all appropriate product and legislative rules and requirements.
  • Plans and assigns work over the applicable period.
  • Responsible for day-to-day feedback and review of performance.
  • Guides and directs staff to achieve operational excellence standards.
  • Builds and manages external relationships.
  • Balances own priorities with directing and motivating others.
  • Individually accountable for customer/client service delivery through efforts of others, for periods of up to 3 months.
  • Manages performance.

Job Requirements:

  • Operations experience i.e. Process optimization, efficiencies, capacity management
  • Experience in Managing fully remote working teams
  • People Leadership (2-5 years’ experience)
  • Proven previous Leadership or management skills
  • Knowledge of Financial Markets in general.
  • Managing of Quality output.
  • A self-starter
  • Ability to think out of the box
  • 3-5 years’ experience in Financial Services.

Job Details:

Company: Old Mutual

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here


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