Wednesday , February 8 2023

Old Mutual Recruitment – Claims handler Car Hire

Website Old Mutual

Job Description:

Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.

Job Responsibilities:

  • Incompleteness of the data via email/calls
  • Ensure work prioritization is followed as a practice.
  • Telephone skills & etiquette/available to answer calls on Avaya
  • Feedback with upstream and downstream processes on queries/escalations and
  • Follow up on outstanding documentation and information
  • Ensure completeness and accuracy of information received from FNOL
  • Ensure reduction of car hire days on terminations
  • Improve the customers experience through ensuring that the customer remains the central focal point in day to day activities
  • Ensure all key matrix target are met
  • Arrange car hire on Non-Drivable Vehicle Claims
  • Update claims log/Portal

Job Details:

Company: Old Mutual

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here

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