Jobafrican
Website Old Mutual
Job Description:
Responsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls.
Job Responsibilities:
- Maintain accurate and complete record of all retention actions taken.
- Manage time and workloads to ensure that deadlines and targets are met.
- Analyse clients portfolio in terms of loss ratio rates, discounts and assess whether the client can be retained within retention guidelines.
- Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
- Maintain and build client relationships with all relevant business stakeholders.
Job Details:
Company: Old Mutual
Vacancy Type: Full Time
Job Functions: Financial Services
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A
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