Website Old Mutual
Responsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls.
- Maintain accurate and complete record of all retention actions taken.
- Manage time and workloads to ensure that deadlines and targets are met.
- Analyse clients portfolio in terms of loss ratio rates, discounts and assess whether the client can be retained within retention guidelines.
- Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
- Maintain and build client relationships with all relevant business stakeholders.
Company: Old Mutual
Vacancy Type: Full Time
Job Functions: Financial Services
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A