Old Mutual Vacancies 2023 – Customer Care Retentions

Website Old Mutual

Job Description:

Responsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls.

Job Responsibilities:

  • Maintain accurate and complete record of all retention actions taken.
  • Manage time and workloads to ensure that deadlines and targets are met.
  • Analyse clients portfolio in terms of loss ratio rates, discounts and assess whether the client can be retained within retention guidelines.
  • Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
  • Maintain and build client relationships with all relevant business stakeholders.

Job Details:

Company: Old Mutual

Vacancy Type: Full Time

Job Functions: Financial Services

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here


Check Also

Half Price Books Jobs – Online Job Applications

Job hopefuls who hope to build their career in the field where they can have …