Jobafrican
Website South African Breweries
Job Description:
Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking for fast career growth, cross-functional experiences, global exposure and robust training & development.
Job Responsibilities:
- Establish SLA with 2DCP on Capacity Occupation daily optimization
- Create an environment that allows for cross functional learning and integration
- Ensure Quality is clear in the Route Delivery Execution Process and people know and follow it.
- Ensure that appropriate communication channel in place and action plans have been developed to track Refusals
- Establish routines to with CXC to track performance
- Ensure all employees understand the customer complaint process. Process is in place, KPI is tracked and there are action plans to improve results. Consumer complaints GOPS are being tracked and implemented
- Support Service Social Systems
- Capacity Occupation and Refusal Management
- Ensure that the driver base is trained and equipped to identify quality related issues and understands correct handling method ology to minimize issues
Job Requirements:
- Relevant 3 year tertiary degree/diploma, preferably in Supply Chain and or Logistics
- 2 years’ experience in a customer service role within an FMCG Supply Chain and or Logistics
- Valid Code 08 Drivers License
- Good interpersonal skills / builds good relationships
- Proficiency in Microsoft Office
- Knowledge of customer service principles
- Demonstrates reliability
- SAP experience will be preferred
Job Details:
Company: South African Breweries
Vacancy Type: Full Time
Job Functions: N/A
Job Location: Krugersdorp, Gauteng, SA
Application Deadline: N/A
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