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Website Santam Insurance
Job Description:
Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Gauteng, Johannesburg (Illovo).
Job Responsibilities:
- Ad hoc support to management and the sales team as and when required
- Be responsible for the administration and processing of documents including but not limited to policies, endorsements, quotations and other supporting documentation
- Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication.
- Operate in an Inbound call center environment
- Interact with clients (telephonically or on a face to face level)
Job Requirements:
- Attention to detail
- Computer literate in MS Office Excel, Word and Outlook
- Good command of English language
- Good interpersonal skills
- Good written and telephonic skills
Qualification & Experience:
- 3 years’ experience in the Call center environment
- FAIS Accreditation and RE1 is essential
- Minimum Matric/Grade 12
Job Details:
Company: Santam Insurance
Vacancy Type: Full Time
Job Functions: Insurance
Job Location: Johannesburg, Gauteng, South Africa
Application Deadline: N/A
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