Thursday , March 16 2023

Santam Careers – Call Center Agent

Website Santam Insurance

Job Description:

Santam Travel Insurance has a position available for a Call Centre Agent who will be based in Gauteng, Johannesburg (Illovo).

Job Responsibilities:

  • Ad hoc support to management and the sales team as and when required
  • Be responsible for the administration and processing of documents including but not limited to policies, endorsements, quotations and other supporting documentation
  • Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication.
  • Operate in an Inbound call center environment
  • Interact with clients (telephonically or on a face to face level)

Job Requirements:

  • Attention to detail
  • Computer literate in MS Office Excel, Word and Outlook
  • Good command of English language
  • Good interpersonal skills
  • Good written and telephonic skills

Qualification & Experience:

  • 3 years’ experience in the Call center environment
  • FAIS Accreditation and RE1 is essential
  • Minimum Matric/Grade 12

Job Details:

Company: Santam Insurance

Vacancy Type: Full Time

Job Functions: Insurance

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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