Santam Jobs – Insurance Consultant

Job Description:

Santam Operations, Commercial Contact Centre have career opportunity available for Insurance Consultant base in Pretoria. The insurance consultant role is focused on providing an end-to-end service and support to brokers.

Job Responsibilities:

• Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books
• Assisting to resolve all insurance queries within required timeframe and compliance requirements
• Managing client expectation on expected turnaround times for submitted requests
• Assist with profiling the client with the best suitable product and underwriting criteria
• Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies

Job Requirements:

• Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
• Ensure adherence to quality, compliance and accreditation standards
• Conduct efficient administration
• Excellent verbal and written communication skills

Qualification & Experience:

• Proven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industry
• Matric/ Grade 12
• Minimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
• 60 commercial lines FAIS credits
• A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous

Job Details:

Company: Santam Insurance

Vacancy Type: Full Time

Job Functions: Insurance

Job Location: Durban, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here

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