SARS Jobs – Solutions Support Engineer

Job Description:

To manage and improve a significant portion of the existing integrated bespoke SARS applications throughout their lifecycle by performing complex integrated technical support, takes new requirements through the systems development life cycle, and work with application development to design new services to release into the production environment.

Job Responsibilities:

• Analyze and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision-making purposes.
• Proactively identify interconnected problems, determine its impact and use to develop best-fit alternatives; best practice implementation solutions.
• Optimize goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.

Job Requirements:

• Planning and Organising
• Efficiency improvement
• Customer Relationship Management
• Problem Analysis and Judgement
• Functional Policies and Procedures

Qualification & Experience:

• Senior Certificate (NQF 4) AND 15 years related experience.
• Cobit Certification
• ITIL Certification
• Project Management certification will be an added advantage
• Togaf Certification

Job Details:

Company: South African Revenue Service – SARS

Vacancy Type: Full Time

Job Location: Pretoria, Gauteng, South Africa

Application Deadline: N/A

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