Monday , February 6 2023

Standard Bank Jobs – Communication Manager

Website Standard Bank

Job Description:

Strategic and Specialist responsible for managing all customer communications across all lines-of-business by utilizing various approved computer system within Insurance.

Job Responsibilities:

  • Manage and execute all communication changes across all platforms.
  • Keep and maintain a Library of all systems generated SMS.
  • Keep and maintain a library of all the system generated letters.
  • Provide regular reports and feedback to associates, partners and colleagues that demonstrate insight, analysis and solutions.
  • Scope, gather and manage relevant content & documentation required to support content development.
  • Provide project/campaign/activity results & measurement to evidence business impact.
  • Apply insights to develop strong platforms for messaging.
  • Incident Management for communication related issues.
  • Ensuring latest letterheads are utilized by business and updated as and when changes come through.
  • Manage internal and external communications for project initiatives.
  • Implement communication framework including templates, formats and style.
  • Develop timelines and templates for each communication project.

Qualification & Experience:

  • 3-4 Years Insurance services; Support Function for Communication platforms with the customer
  • Knowledge of the following platforms: Crystal Report Writer, NICE, Filenet, MAVEN, AVAYA IQ, AVAYA, SQL, Sapphire, Salesforce.
  • Type of qualification: Degree
  • 5-7 Years Wealth Management; Understand the functions of the servicing area, Understand the management of this Business Area
  • Field of study: Business Related Degree / IT Related Degree

Job Details:

Company: Standard Bank

Vacancy Type: Full Time

Job Functions: N/A

Job Location: Roodepoort, Gauteng SA

Application Deadline: N/A

Apply Here

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