Telesure Vacancies – Business Analyst

Job Description:

Perform investigations and analysis of business ideas, needs and problems, and create proposals thereof.

Job Responsibilities:

• Liaise with operational, tactical and support stakeholders to understand business needs, problems and requirements.
• Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals. Identify, measure and analyse business processes.
• Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues.
• Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.

Job Requirements:

• Experience in SDLC methodology
• Contact Centre Software/management experience
• Experience and exposure in Short-term insurance industry
• Experience in Process Re-engineering
• Short-term industry related qualification/certification
• Business Analyst Certification/qualification
• Grade 12/ SAQA Accredited Equivalent
• 3 or more years’ experience as a Business Analyst/System Analyst

Job Details:

Company: Telesure Investment Holdings – TIH

Vacancy Type: Full Time

Job Functions: Insurance

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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