Monday , January 30 2023

The Foschini Group Vacancies – Senior Software Engineer

Website The Foschini Group - TFG

Job Description:

We’re looking for a Senior Software Engineer / Application Engineer to be part of our Enterprise Service Management (ESM) team to look after the Support & Development of our systems owned by the Enterprise Service Management department.

Job Responsibilities:

  • The business environment and requirements are well understood
  • Identify the root cause of problems and take appropriate measures
  • Where applicable, prepare support handover documentation and handover to the operations team
  • Manage open incidents, problems, minor changes, and service requests
  • The Technical System environment and interfaces are well understood
  • Risks identified and contingencies put in place during the implementation

Job Requirements:

  • Strong conflict management skills
  • Excellent written communication, presentation, and negotiation skills
  • Sound judgment, decision-making, and problem-solving skills
  • A focus on delivering results and meeting customer expectations
  • High resilience and agility with the ability to work well under pressure and deliver to aggressive deadlines in a fast-paced environment
  • Ability to drive change, persuade, and influence both internal and external stakeholders

Qualification & Experience:

  • Advanced / Expert Level Service Management Administration Qualification
  • Exposure to Sever Infrastructure, Networking (DNS / Routing), Transact SQL skills, SQL Reporting Services (SSRS) reporting skills, and UX / UI skills are required
  • Must have an ITIL Foundations V3/V4 certification and practical application experience
  • Must have a relevant 3 year IT qualification
  • Advanced / Expert Level Service Management Configuration skills
  • A minimum of 10-15 years of work experience within an IT Service Management environment.

Job Details:

Company: The Foschini Group – TFG

Vacancy Type: Full Time

Job Functions: Retail

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

jobafrican.xyz

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